SHIPPING & RETURNS
SHIPPING POLICY
We deliver across the United Kingdom. Orders are processed within [preencher] business days and usually arrive within [preencher] business days after dispatch. Standard delivery costs [preencher]. [preencher: free delivery threshold, if offered]. You will receive a tracking link by email as soon as your order is dispatched. For any delivery questions, contact us at [preencher e-mail].
RETURN & EXCHANGE POLICY
You can cancel your order within 14 days of receiving it, without giving a reason, in line with the UK Consumer Contracts Regulations. To start a return, email [preencher e-mail] with your order number. Items must be returned unused and in their original packaging. For hygiene reasons, sealed cosmetics, skincare and personal care products cannot be returned once opened, unless they are faulty. Return postage costs: [preencher]. Refunds are issued to your original payment method within 14 days of us receiving the returned item. If your order arrives damaged or faulty, contact us within [preencher] days and we will replace it or refund you in full.